Recent years have seen a shift in health care and social work that has moved collaborative work to the center of everyday practice. But has that change led to better outcomes for the people who use these social services? Evaluating Outcomes in Health and Social Care takes up that question—as well as the crucial underlying question of how best to measure those outcomes. This new edition brings the book fully up to date with the latest research findings and offers more tools, frameworks, and international examples of best practices to aid practitioners as they evaluate partnerships.
About the Author
Helen Dickinson is associate professor of public governance at the University of Melbourne. Janine O'Flynn is professor of public management at the University of Melbourne.
“This volume offers a lifeline for those grappling with the complexities of partnership working and its consequences. Strongly informed by the available evidence, it provides a refreshingly sober and accessible appraisal of different types of outcomes and the range of evaluative approaches through which they can be captured.”
— Alison Petch, director of Research in Practice for Adults (UK)
“This book is of great value for practical professionals working with other agencies. . . . Well written.”
— International Journal for Integrated Care, on first edition
“The book provides a sound foundation for consideration of how to untangle the complex web of factors involved in the evaluation of outcomes and partnership working.”
— Medical History